How Nimbyx uses cookies and similar technologies on the Bytewise website and platform.
ICO registration reference ZC196580.
1. About this policy
1.1 This policy explains how Nimbyx Limited ("Nimbyx", "we", "us" or "our") uses cookies and similar technologies on the Bytewise website and platform (the "Website").
1.2 Who Nimbyx is: Nimbyx is the company that owns and runs Bytewise, and builds software and services for schools and other educational settings. We operate only in the United Kingdom.
1.3 What Bytewise is: Bytewise is the online meal-ordering and top-up system that Nimbyx owns and runs.
1.4 Company details: Nimbyx Limited is a private limited company registered in England and Wales (company number 17288718), registered office Rose House, Old Sawmill Place, Bell Lane, Little Chalfont, Amersham, Buckinghamshire, HP6 6FA.
1.5 Please read this alongside our Privacy Notice, which explains how we handle personal data.
1.6 By using the Website you agree to our use of cookies as described here. Because we only use strictly necessary and functional first-party cookies, we don't run a cookie banner - you can control cookies through your browser settings at any time (see "Controlling cookies").
Please remember - Bytewise is a tool. Bytewise is software and, like any software, it can occasionally get things wrong, be interrupted or behave unexpectedly, and it relies on data and systems provided by others. So far as the law allows, Nimbyx is not responsible for any inaccuracy, error, omission, loss or outcome arising from using or relying on the system or the data within it.
2. What cookies are
2.1 Cookies are small text files placed on your device when you visit a website. They are widely used to make sites work, or work better, and to give information to the site owner.
2.2 Cookies can be "first-party" (set by us) or "third-party" (set by another organisation whose services we use), and either "session" cookies (deleted when you close your browser) or "persistent" cookies (which stay until they expire or you delete them).
2.3 We may also use similar technologies such as pixels, tags and local storage; in this policy, "cookies" includes those.
3. How Bytewise uses cookies
3.1 We use cookies to keep the Website secure, run its core features and remember your preferences.
3.2 The cookies we set fall into two groups: strictly necessary cookies, which the Website needs to work and stay secure, and functional cookies, which remember choices you make. We do not use performance, analytics or advertising cookies.
3.3 We do not use cookies for advertising, and we do not sell your data.
4. The cookies we set
Strictly necessary cookies
These are essential for the Website to work and stay secure. They don't need your consent, but you should be aware of them.
| Cookie | Provider | Purpose | Expiry |
|---|---|---|---|
bytewise_session |
Bytewise (first party) | Keeps your session active while you are signed in. | Session |
XSRF-TOKEN |
Bytewise (first party) | Protects forms and requests against cross-site request forgery. | Session |
remember_web_* |
Bytewise (first party) | Keeps you signed in if you choose "remember me". | Up to 1 year |
Functional cookies
These remember choices you make so we can tailor your experience.
| Cookie | Provider | Purpose | Expiry |
|---|---|---|---|
sidebar_state |
Bytewise (first party) | Remembers whether the navigation sidebar is open or collapsed. | 1 year |
appearance |
Bytewise (first party) | Remembers your light or dark theme preference. | 1 year |
We do not currently use any performance, analytics or advertising cookies. If that changes, we will update this policy and, where required, ask for your consent first.
5. Third-party cookies
5.1 We do not set any third-party cookies. Every cookie described here is a first-party cookie set by Bytewise.
5.2 If we introduce any third-party cookies in future (for example website analytics), we will update this policy and, where required, ask for your consent before setting them.
6. Controlling cookies
6.1 As we only use strictly necessary and functional first-party cookies, there is no banner to manage - but you can still control cookies through your browser settings.
6.2 Most browsers let you block or delete cookies, or block only third-party cookies. By default, most browsers accept cookies.
6.3 Guidance for common browsers is available from each browser provider - for example Google Chrome, Microsoft Edge, Apple Safari and Mozilla Firefox.
6.4 Blocking strictly necessary cookies may stop parts of the Website from working properly.
7. Consent and "Do Not Track"
7.1 We only use strictly necessary and functional first-party cookies. Under UK cookie law (the Privacy and Electronic Communications Regulations), these don't need your consent. If we ever introduce non-essential cookies (such as analytics), we'll ask for your consent first.
7.2 Some browsers offer a "Do Not Track" setting. As there is no consistent industry standard for responding to it, we don't rely on it; you can control cookies through your browser as described above.
8. Updates to this policy
8.1 We may update this policy from time to time. The current version is always on the Website, with the version date shown at the top.
9. Related policies
9.1 Please read this policy alongside our other policies, each available on the Nimbyx Website: our Privacy Notice; the Bytewise Terms of Use; the Bytewise Terms & Conditions for Guardians; and the Bytewise Data Processing Agreement (for schools).
10. Contact us
10.1 If you have any questions about this policy or how we use cookies, email support@nimbyx.co.uk, or write to us at Nimbyx Limited, Rose House, Old Sawmill Place, Bell Lane, Little Chalfont, Amersham, Buckinghamshire, HP6 6FA.
10.2 For help with Bytewise, you can also contact parentsupport@nimbyx.co.uk (guardians), operatorsupport@nimbyx.co.uk (operators) or schoolsupport@nimbyx.co.uk (schools).
10.3 Nimbyx Limited is a private limited company registered in England and Wales (company number 17288718), and is registered with the Information Commissioner's Office (ICO) under reference ZC196580.
11. Parent company ownership
11.1 Nimbyx Limited has a parent company, Rocket Rose Holdings. Although Rocket Rose Holdings holds an interest in Nimbyx, no customer data is shared with, or accessible by, the parent company or its staff. Only employees of Nimbyx Limited have appropriate access to customer data.